Privacy policy

Privacy Policy

At ESSENTIA, accessible from www.essentia.com.pk, your privacy is one of our top priorities. This Privacy Policy outlines the types of information we collect and how we use, protect, and manage that data.

If you have any questions or need further information regarding our privacy practices, please feel free to contact us.

Scope of Policy

This policy applies strictly to information collected through our website and is not applicable to any data collected offline or through other channels.

Your Consent

By using our website, you consent to our Privacy Policy and agree to the practices described herein.

Information We Collect

We collect personal information in the following scenarios:

  • When you register for an account
    (e.g., your name, email address, contact number, company name, and shipping/billing address)

  • When you contact us directly
    (e.g., details provided in messages, attachments, or inquiries)

  • When you browse our website
    (e.g., browser type, IP address, and usage data via cookies)

You’ll always be informed why your information is being collected at the point of collection.

How We Use Your Information

We use your information to:

  • Operate and improve our website experience

  • Personalize and tailor your user experience

  • Analyze usage patterns and customer behavior

  • Respond to your queries and provide customer service

  • Send you updates, promotional content, and order confirmations

  • Prevent fraud and maintain website security

Cookies and Tracking Technologies

Like most websites, ESSENTIA uses cookies to enhance your browsing experience. These small data files help us remember your preferences and track which pages you visit to better serve you.

You can choose to disable cookies via your browser settings. For more information, consult your browser’s help section.

Third-Party Advertising and Services

We may display advertisements or integrate tools provided by third-party partners. These services may use cookies, JavaScript, or web beacons to collect your IP address and browser data. ESSENTIA does not control these third-party cookies and encourages you to review their respective privacy policies.

ESSENTIA does not sell or trade your personal information. We may share your data only with trusted partners or affiliates who perform services on our behalf — and only under strict confidentiality agreements.

Children’s Privacy

Protecting children’s privacy online is important to us. ESSENTIA does not knowingly collect personal information from children under the age of 13. If you believe your child may have provided such information, please contact us immediately — we will make every effort to remove it promptly.